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AA88 Privacy Policy – Data Protection and LGPD

The AA88 takes your personal data seriously. This policy explains clearly and without legal jargon what we collect, why we collect it, who we share it with, and what your rights are as a data subject — all in compliance with the LGPD.

Last updated: January 2026
LGPD
Law No. 13.709/2018 — full compliance
SSL
256-bit encryption on all connections
0
Data sales to third parties
8
Guaranteed data subject rights
24/7
Support for privacy inquiries
What this Policy covers

The main topics covered in this AA88 Privacy Policy

🤝
Who we share with
The AA88 shares data only with operational partners providing essential services — such as payment processors and game providers — and with authorities when required by law. We never sell your data to third parties for commercial purposes.
⚖️
Your rights as a data subject
The LGPD grants you eight rights over your own data, and the AA88 fully upholds them: access, correction, portability, deletion, information about sharing, consent withdrawal, anonymization, and review of automated decisions.
🍪
Cookies and tracking
The AA88 uses technical cookies necessary for the platform to function and analytical cookies to improve the experience. You can manage your cookie preferences at any time in your account or browser settings.
⏱️
How long do we retain
Data is retained for as long as necessary for each purpose. Financial transaction records are kept for the legally required minimum. Marketing data is deleted when you withdraw consent. The AA88 has clear data retention and deletion policies.
Notice: this Privacy Policy applies to all users of the platform AA88 (aa88.express). By creating an account or using any service provided by AA88, you confirm that you have read and understood this policy. If you have any questions, please contact us via the 24/7 support chat before registering.
1 Personal Data Controller

The controller of personal data collected through the aa88.express platform is AA88 Entretenimento Digital Ltda., a Brazilian company responsible for all decisions regarding the processing of its users' data.

For the purposes of this policy, "data processing" covers any operation performed on personal data, including collection, storage, use, sharing, transmission, modification, and deletion — as defined in art. 5, X of the LGPD.

The AA88 acts as a data controller with respect to data collected directly from users, and as a data processor with respect to certain data handled under the instructions of game providers and payment processors that use the platform to deliver their services.

To contact the privacy team at AA88, use the dedicated channel: privacidade@aa88.express or the platform's 24/7 support chat.

2 Data We Collect

The AA88 collects personal data at different points throughout your experience on the platform. Below are the types of data and the situations in which they are collected:

Data provided directly by you:

  • Full name, CPF, date of birth, and residential address — collected at registration
  • Email address and mobile number — for communication and authentication
  • Identity documents (RG, CNH, or passport) — during the KYC verification process
  • Banking and payment details (Pix key, credit/debit card information) — when making deposits and withdrawals
  • Support contact information — when you reach out via chat, e-mail, or WhatsApp

Data collected automatically during platform use:

  • IP address, device type (mobile, desktop, tablet), and operating system
  • Browser used and version
  • Pages visited, session duration, and browsing sequence
  • Approximate geographic location based on IP address
  • Full history of bets, deposits, withdrawals, and game interactions

Data received from third parties:

  • Pix transaction confirmations and other payment method confirmations received from partner financial institutions
  • Anti-fraud verification data from specialized bureaus, where applicable
  • Registration source information when you access AA88 through an affiliated partner
Identification Contact Financial Location Behavioral KYC
3 Purpose of Data Processing

The AA88 uses your personal data exclusively for the purposes described below. We never use your data for purposes incompatible with those originally stated:

Purpose Data used
Account creation and management Full name, CPF, e-mail, phone number, date of birth
Identity verification (KYC) Official document, CPF, verification selfie
Processing deposits and withdrawals Pix key, bank details, card data
Fraud and money laundering prevention IP, transaction history, gaming behavior
Customer Support Contact history, account data, transactions
Account communications (transactional) Email, mobile
Promotional communications (with consent) Email, mobile number, game preferences
Responsible gambling and user protection Betting history, behavioral patterns
Compliance with legal and regulatory obligations All data required by law
Platform improvement and usage analytics Browsing data, anonymous or aggregated behavior

When you opt out of promotional communications, the AA88 will continue sending only strictly necessary transactional messages — such as deposit confirmations, withdrawal confirmations, or password change alerts.

4 Legal Bases for Processing

The LGPD requires that all personal data processing have a specific legal basis. The AA88 bases its data processing on the following grounds, pursuant to art. 7 of Law No. 13,709/2018:

  • Performance of a contract (art. 7, V): data necessary to provide the services you signed up for when creating your account — bet processing, payments, and support. This is the primary basis for the majority of data processing operations at AA88.
  • Compliance with a legal or regulatory obligation (art. 7, II): data necessary to comply with the obligations set out in Lei nº 14.790/2023 (sports betting), Lei nº 9.613/1998 (anti-money laundering), the LGPD, and Central Bank regulations on Pix transactions.
  • Legitimate interest (art. 7, IX): used for fraud prevention, platform security, and behavioral analysis that protects both the AA88 as well as other users, always within the limits of what is necessary and proportionate.
  • Consent (Art. 7, I): for marketing communications, use of non-essential cookies, and experience personalization. You may withdraw consent at any time without affecting your access to the services.
5 Data Sharing with Third Parties

The AA88 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing only occurs in the situations listed below, all of which are necessary for service delivery or compliance with legal obligations:

  • Payment processors: financial institutions and fintechs that process your transactions via Pix, boleto bancário, credit/debit card, PicPay, Mercado Pago, and TED transfer — such as Nubank, Itaú, Bradesco, Banco do Brasil, and other SPI participants. Only the data required for each transaction is shared.
  • Game providers: companies such as Evolution Gaming and Pragmatic Live, which operate the Live Casino tables available on the AA88. Sharing is limited to the session identifiers required for games to function — no full financial data is transferred.
  • Identity verification providers: agencies specialized in KYC and anti-fraud, which validate documents and verify the authenticity of registration information.
  • Authorities and regulatory bodies: Ministry of Finance, Central Bank, COAF (Financial Activities Control Council), Federal Revenue Service, and other competent authorities, when required by law or court order. AA88 is legally required to report suspicious transactions and comply with court orders for data disclosure.
  • Data analytics partners: platform usage analytics tools receive anonymized or aggregated browsing data — never identifiable personal data — for the purpose of improving the user experience.

All third parties that receive data from AA88 are contractually required to handle that data to the same security and protection standards demanded by the LGPD. The AA88 maintains a record of all data sharing carried out.

6 Data Retention and Deletion

The AA88 retains your personal data for as long as necessary for each specific purpose, respecting the minimum retention periods required by law:

  • Registration data and active account: retained for as long as the account is active and for up to 5 years after closure, to address any potential disputes or regulatory requirements
  • Financial transaction records: retained for a minimum of 5 years, as required by anti-money laundering legislation (Law No. 9,613/1998) and the Federal Revenue Service
  • Betting and gaming history: retained for up to 5 years after the last account activity
  • KYC data (identity documents): retained for the duration of the account plus 5 years, in accordance with regulatory requirements
  • Marketing and communications data: deleted when you withdraw consent for promotional communications
  • Non-essential cookie data: deleted according to your configured settings, with a maximum period of 13 months per session

After permanent account closure, the AA88 deletes data that no longer needs to be retained due to legal obligations, keeping only the minimum required by applicable regulations. Anonymized data — which cannot be used to identify the user — may be retained indefinitely for statistical purposes.

7 Data Security and Protection

The AA88 applies appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or improper destruction. The main measures implemented include:

  • 256-bit SSL encryption: all communications between your device and the servers of AA88 are encrypted using the same standard employed by major Brazilian banks
  • Secure storage: personal data is stored on servers with physical and logical access controls, encrypted backups, and disaster recovery plans
  • Internal access controls: employees of AA88 have access only to the data strictly required for their role, with mandatory multi-factor authentication for internal systems
  • Continuous monitoring: intrusion detection systems and suspicious behavior analysis operate in real time to identify and block threats
  • Two-factor authentication: available to all users — we strongly recommend enabling this extra layer of protection in your account settings
  • Financial data segregation: credit and debit card data is processed by PCI-DSS certified partners — a AA88 does not store full card numbers in its systems

In the event of a security incident that may affect your personal data, the AA88 will notify the National Data Protection Authority (ANPD) and affected users within the timeframe established by the LGPD, with details about the incident and the measures taken.

8 Cookies and Tracking Technologies

The AA88 uses cookies and similar technologies to ensure the platform functions properly, analyze usage, and personalize the experience. The types of cookies used are:

  • Strictly necessary cookies: essential for the platform to function — session authentication, language preferences, bet slip. They cannot be disabled without affecting your ability to use the services.
  • Analytical cookies: collect information about how you use the platform — pages visited, session duration, errors encountered — in anonymized form. Used to improve the experience and identify technical issues. Activated only with your consent.
  • Functionality cookies: remember your personalized preferences — such as interface settings and favorite betting filters — so you don't have to reset them every time you log in.
  • Performance cookies: measure platform performance and identify technical bottlenecks. The data collected is aggregated and does not identify users individually.

You can manage your cookie preferences in your account settings on the AA88 or directly in your browser settings. Disabling non-essential cookies does not affect your ability to bet, deposit, or withdraw.

The AA88 does not use social media tracking pixels or fingerprinting technologies for persistent user identification beyond active sessions on the platform.

9 Minors

The platform of AA88 is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. If you are under 18, do not create an account or use any services on the platform.

During registration and the KYC verification process, the AA88 verifies date of birth through an official document. Accounts identified as belonging to minors are immediately blocked, the data is deleted, and any deposits are returned to the originating account after verification.

If you are the guardian of a minor and believe they have created an account on AA88 without authorization, contact support immediately via the 24/7 chat and provide the CPF used during registration. We will take the necessary steps without delay.

10 Your Rights as a Data Subject

The LGPD guarantees you, as the data subject whose data is processed by AA88, the following rights, which may be exercised at any time:

  • Confirmation and access: find out whether the AA88 processes your data and access what data is held about you
  • Correction: correct incomplete, inaccurate, or outdated data
  • Anonymization, blocking, or deletion: request that unnecessary data or data processed in violation of the LGPD be anonymized, blocked, or deleted
  • Portability: receive your data in a structured, interoperable format for transfer to another controller
  • Information on data sharing: know which third parties the AA88 shares your data
  • Consent withdrawal: withdraw consent given for data processing based on that legal basis, such as marketing communications
  • Right to object: object to data processing carried out on the basis of legitimate interest when there is a valid reason
  • Review of automated decisions: request human review of decisions made solely by algorithms that affect your interests

To exercise any of these rights, please contact the AA88 by emailing privacidade@aa88.express or via the 24/7 support chat. Requests will be answered within 15 business days. In complex cases or those requiring additional identity verification, the deadline may be extended with a written explanation.

If you believe your rights have not been adequately addressed by the AA88, you may file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.

11 Data Protection Officer (DPO)

The AA88 has appointed a Data Protection Officer (DPO), as required by the LGPD for companies that process personal data at large scale.

The DPO of AA88 is responsible for:

  • Receive and respond to data subject requests
  • Guide internal teams on data protection best practices
  • Communicate with the National Data Protection Authority (ANPD)
  • Assess and mitigate risks in new data processing operations

To contact the DPO at AA88 directly with questions related to privacy and data protection:

  • Dedicated e-mail: privacidade@aa88.express
  • Support chat: available 24/7 on the platform — let the agent know you'd like to discuss data privacy

The DPO responds within the legal deadline of 15 business days for straightforward requests. Cases involving additional identity verification or legal review may take up to 30 days, with prior notice to the data subject.

12 Changes to this Policy

The AA88 may update this Privacy Policy periodically to reflect changes in legislation, platform practices, or services offered. The date of the last update is always displayed at the top of the document.

Material changes — those that significantly affect your rights or the way your data is handled — will be communicated via your registered email or through an in-platform notification at least 15 days before taking effect.

Minor changes — such as wording corrections, updated contact details, or technical adjustments that do not affect your rights — take effect on the date of publication without prior notice.

Continued use of the AA88 after material changes take effect constitutes acceptance of the new terms. If you do not agree with the changes, you may close your account and request deletion of your data as described in section 10 of this policy.

Your 8 Rights under the LGPD at AA88

All rights guaranteed and exercisable at any time via support or e-mail

Access
Find out exactly what data the AA88 holds about you and how it is handled.
Correction
Correct inaccurate, outdated, or incomplete data in your account at AA88.
Deletion
Request the deletion of unnecessary data or data processed without a proper legal basis through AA88.
Portability
Receive your data in a structured format for transfer to another service or controller.
Information
See which third parties AA88 shares your data with and for what purposes.
Withdrawal of consent
Withdraw consent given for marketing communications at any time, with no consequences.
Objection
Object to processing based on legitimate interest when you have valid grounds to do so.
Human Review
Request human review of automated decisions made by AA88 that affect you.
How to exercise your rights: send an e-mail to privacidade@aa88.express or contact the 24/7 support chat. State the right you wish to exercise and provide your CPF. The AA88 responds within 15 business days.
Why privacy matters at AA88

Online betting platforms handle a sensitive combination of data: identity information, financial data, and behavioral history. This creates a genuine responsibility that goes far beyond simply complying with a law. AA88, privacy is treated as part of the service — not as a bureaucratic obligation.

The LGPD in the context of the sports betting market

The General Data Protection Law (Lei nº 13.709/2018) came into effect in 2020 and significantly changed how Brazilian companies must handle personal data. For betting platforms such as AA88, which collect financial and gambling behavior data, the LGPD introduces specific requirements: clear legal bases for each processing activity, defined retention periods, a duty to notify in the event of incidents, and an obligation to respond to data subject requests within a reasonable timeframe.

The AA88 has aligned its entire operation with the LGPD, including reviewing partner contracts, implementing data processing activity records, and appointing a Data Protection Officer (DPO). Not because the ANPD's fine for non-compliance can reach 2% of revenue (capped at BRL 50,000,000.00 per violation), but because a platform that doesn't respect its users' data doesn't deserve their trust.

Pix and financial data: what AA88 actually stores

When you make a deposit via Pix at AA88, transaction confirmation arrives from the Central Bank's Instant Payment System (SPI) with the data needed to identify the payment — amount, date/time, and basic sender details. The AA88 stores these records for audit purposes, fraud prevention, and compliance with legal obligations regarding financial transaction recordkeeping.

For credit and debit cards, processing is handled by PCI-DSS certified partners (Payment Card Industry Data Security Standard). The AA88 does not store your full card number, CVV code, or authentication data — only a reference token used to process refunds when needed. This means that even if a security incident were to occur on the servers of AA88, your card data would not be exposed.

Responsible gambling and the use of behavioral data

One of the most important uses of gaming behavior history at AA88 is the identification of patterns that may indicate problematic behavior. This includes analysis of betting frequency, amounts deposited within short periods of time, and sudden increases in average bet size — all of which are internationally recognized indicators of risk in responsible gambling.

When the AA88 identifies risk patterns and may proactively display warning messages or suggest self-control tools — such as deposit limits or account pause. This use of behavioral data is legally grounded in the platform's legitimate interest in protecting its users and in fulfilling the responsible gambling obligations set out in betting regulations. You may request human review of any automated decision made in this context.

Marketing communications: when and how

The AA88 may send promotional communications — about new promotions, boosted odds, special bonuses, and sporting events — only to users who have given explicit consent to receive such messages. Consent is collected at registration and can be withdrawn at any time in the account's communication preference settings.

Regardless of your marketing preferences, AA88 will always send essential transactional communications: registration confirmation, deposit confirmation, withdrawal processed notification, account security alerts, and legally required communications. These messages are not marketing — they are an integral part of the service and cannot be disabled without compromising the security and transparency of the operation.

Privacy Questions at AA88

No. The AA88 does not sell, rent, or transfer your personal data to third parties for commercial purposes. Data sharing occurs only with operational partners strictly necessary for the provision of services — such as payment processors (Pix, card, PicPay, Mercado Pago) and game providers — and with regulatory authorities when required by law. All partners are contractually obligated to handle your data to the same protection standards required by the LGPD.

You can request the deletion of your personal data by emailing privacidade@aa88.express or via the 24/7 support chat. AA88 will process your request within 15 business days. It's important to know that data retained due to legal obligations — such as financial transaction records that must be kept for 5 years under anti-money laundering law — cannot be deleted before the legal deadline, even at your request. Once the mandatory retention period expires, the data is automatically deleted.

No. The AA88 does not store your full card number, CVV, or authentication data. Card payment processing is handled by PCI-DSS certified partners using tokenization — meaning your actual card is replaced by a reference token. Even in the event of a security incident on AA88, your card details would be protected because they are simply not stored here.

The betting history of the AA88 is used to: settle bets correctly, resolve any disputes, personalize market and event suggestions (with consent), identify risky behavioral patterns for responsible gambling, and meet regulatory transaction record-keeping obligations. Betting history is not shared with third parties for commercial purposes. You can access your full history in your account settings at any time.

Yes. Go to your account settings on the AA88, go to "Communication Preferences" and turn off marketing communications. You can also click the "Unsubscribe" link in the footer of any promotional email. The opt-out takes effect immediately and you will stop receiving marketing communications. You will continue to receive only essential transactional messages — deposit confirmations, withdrawal confirmations, security alerts — which are an integral part of the service and cannot be disabled.

In the event of a shutdown of operations, the AA88 would notify all users with adequate advance notice. Personal data would be handled in accordance with applicable legal obligations: data subject to mandatory retention periods (financial transactions, KYC records) would be transferred to a responsible custodian or securely retained for the required period. Data with no retention obligation would be deleted securely and irreversibly. Users would be informed of how each type of data is handled.
AA88's Commitment to Your Privacy
LGPD Compliance
SSL 256-bit
Designated DPO
PCI-DSS Partners
No Data Selling
24/7 Support
Privacy and Data Protection Contact

To exercise your rights as a data subject, clarify any questions about this policy, or file a privacy-related complaint with the AA88:

  • 📧 privacidade@aa88.express — DPO, response within 15 business days
  • 💬 24/7 support chat — available on the platform
  • 📧 suporte@aa88.express — general support

If you do not receive a satisfactory response, you may escalate to the ANPD (Autoridade Nacional de Proteção de Dados) at gov.br/anpd.

Privacy guaranteed. Now it's time to play.

Create your account at AA88 with the assurance that your data is protected by the LGPD and our privacy policy. Deposits via Pix from R$ 20.00, withdrawals in 30 seconds, live casino with dealers in Portuguese.

+18 | Gamble responsibly | Responsible Gambling | Terms and Conditions

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